As our community continues to feel the increasing impact of the coronavirus, we want to share with you what we are doing to keep our guests and associates healthy and safe.
We remain committed to helping families honor the lives of their loved ones through meaningful services and gatherings, while respecting the unique challenges brought by the coronavirus.
All services and gatherings must comply with the state and local guidelines restricting the number of people that can gather at one time and place. We will work with families to schedule services and follow guidelines. These plans will be made with the clear communication with the families we serve.
Here is the most recent order issued by the State of Ohio: (Updated March 22, 2020)
With guidance from the Ohio Funeral Director's Association we have been suggested to follow the following best practice procedures:
*When possible, at-need and preneed arrangement conferences should be made via telephone calls, FaceTime, video conference and/or other electronic means including emailed documents
*Funeral homes should continue to meet in person with families that do not have means of telecommunications or electronic communications, limiting the conference to two people
*Social distancing of six-feet separation from funeral home staff and family should be observed
*Conduct private funeral services with 10 or less persons
*Omit public calling hours
*Host larger memorial gatherings at a later date
*When possible, offer to record and/or live stream events
*Post tribute videos to funeral home website to virtually share memories
*Post signs at entrances listing virus symptoms and request those feeling the effects to pay their respects in an alternate manner (i.e. email, written note, phone call to family)
*Encourage online condolences via the funeral home web site
*Post signs near entrance encouraging social distancing and viral control etiquette (i.e. no hugging, kissing or shaking of hands; creating personal space of 6’; cough into crook of elbow)
*Separate chapel chairs for the safety of each attendee
*In lieu of a register book, provide attendees individual memorial note cards with a funeral home pen they can retain; or have funeral home staff attend the register book and sign for each guest
*Temporarily cease catering, food, drinks and receptions. If applicable, remove candy or novelty gift to keep hands from gravitating to a central dish
*Sanitize, sanitize, sanitize
At the funeral home, we have put into place enhanced cleaning procedures for our funeral home and are paying special attention to high-touch surfaces such as doors, countertops and restrooms.
We have advised associates to practice “Social Distancing” and eliminate physical contact such as handshakes with families and guests.
We encourage everyone to follow the CDC recommendations regarding hygiene to help prevent the spread of illness:
•Full CDC guidance on preventing the spread of illness
Lastly, if you have any questions, please do not hesitate to give us a call. We welcome the ability to communicate and work together to get everyone through these challenging times.